Alpha Heating Innovation boiler repair and service engineers in London
A current UK range selling hybrid heating and heat pumps next to its boilers.
- Fully insured and Gas Safe registered
- Every fault diagnosed before we quote
- You agree the price before we start
- Our workmanship is guaranteed
Monday – Sunday, 7:00 AM – 10:00 PM · Out-of-hours emergency? Call 020 3576 5825
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Alpha Heating Innovation boilers
Alpha sells hybrid systems and heat pumps as well as gas boilers, which places it with the makes getting ready for a gradual shift away from gas-only heating. Price is often why an Alpha boiler is picked for a newer installation. When Ninja Plumbers is asked about the hybrid side, it is usually by people wondering what will one day replace their gas boiler, not by anyone planning to switch now.
The Alpha Heating Innovation range
Alpha Heating Innovation is the current name for Alpha, a UK boiler company owned by the Italian manufacturer Immergas. Its gas boilers include the E-Tec, InTec and Evoke ranges, covering combi, system and heat-only models, and it also sells heat pumps and hybrid set-ups. It is priced for the value-to-mid market and is more often an installer’s choice than one asked for by name.
Faults we often find on Alpha Heating Innovation boilers
- Everyday combi faults: diverter, pressure and ignition
- Recent installations whose original warranty terms still apply
- Hybrid set-ups that were only partly specified
- Flue gas heat recovery units missed at earlier services
- Alpha combis from the 2000s no longer economic to repair
This list reflects what Ninja Plumbers finds across Alpha Heating Innovation boilers in general. It is not a diagnosis of yours, and we confirm any fault on site before giving a price.
Alpha Heating Innovation servicing
An Alpha needs a yearly service, and its warranty usually depends on that and on registration after installation. Check your warranty terms; a missed year is a common reason claims are refused. Some Alpha models were supplied with a flue gas heat recovery unit, which pre-warms incoming cold water using heat from the flue. If yours has one, it belongs in the service. On a hybrid, the heat pump needs its own maintenance.
Repair it or replace it?
Many Alphas in London are young enough to be under warranty, so check that before paying for anything. Out of warranty, a failed fan, pump, sensor or diverter valve is normally worth repairing. On older Alpha combis from the 2000s, a heat exchanger or control board failure usually points towards replacement.
Work we do on Alpha Heating Innovation boilers
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Alpha Heating Innovation boiler repair
We find the fault first, then quote for the fix.
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Alpha Heating Innovation boiler service
An annual check, which most manufacturer warranties require.
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Alpha Heating Innovation boiler installation
Matched to your home, at a price agreed up front.
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Alpha Heating Innovation boiler replacement
You see repair and replacement costs side by side first.
Questions about Alpha Heating Innovation boilers
- Would a heat pump make more sense than a new boiler?
- That comes down to the property. Insulation, radiator sizes and where the unit could sit all count for more than the make. For a typical London flat or terrace, fitting a heat pump is a larger project than swapping a boiler. You will get a plain answer from us, not a push towards either.
- My Alpha is under warranty. Do I call you or Alpha?
- Contact the manufacturer first. They normally arrange a covered repair, usually without charge to you. If the fault is not covered, we can find and fix it, with the price agreed before any work begins.
- Is Alpha British or Italian?
- In a way it is both, being a UK company owned by the Italian maker Immergas. For a repair, the thing that matters is the exact model and part.
- Can you repair and service my Alpha Heating Innovation boiler?
- Yes. Our gas work is done by Gas Safe registered engineers, as the law requires for any gas boiler, whatever the make.
We handle every make of boiler
Problem with your Alpha Heating Innovation?
Tell us the model and whatever fault code the display shows. We can often say what the likely problem is before an engineer is on the way.